Employees expect internal communications from their employers to be as real-time, relevant, creative and dynamic as the ones they receive in the outside world. These times of video on demand, mobile apps and targeted information and ads mean people are used to getting relevant information quickly. Companies who are able to deliver this same experience to employees get better results from their communications – an engaged workforce aligned and inspired to provide excellent service.
Spark tracks the engagement trends we are seeing in the industry and with our clients. Read about several that trended in 2015 that are looking to continue in 2016, including real-time news, intranet upgrades, individualization, mobile solutions, videos and analytics.